Returns Management

Unfortunately, customer returns are an inevitable part of doing business. The cost of handling returns can be significant; however, when you partner with HFS, we’ll provide strategic services that reduce your costs and keep your billing systems updated in a timely manner.

Here is how we quickly and efficiently handle returns for you:

  • We scan the order to stop further collection efforts within 1 business day of receipt
  • Within only 2 business days, we’ll inspect and re-stock appropriate products & premiums
  • We recycle packaging materials – minimizing costs for you and the impact on the environment
  • We’ll report returns & inventory adjustments to you daily