Who we are
Harlequin Fulfillment Services (HFS) is a 3rd party logistics and marketing services division owned by Harlequin Enterprises Limited which is one of the world’s leading publishers of books for women. Our 400,000 sq. ft. distribution center, located near Buffalo, NY, is equipped with the latest technologies to ensure fast, efficient, and reliable fulfillment. HFS uses its market-proven systems and services to provide the highest quality fulfillment to its direct marketing clients and their customers.
By integrating technology, fulfillment, and customer care, HFS is able to provide turnkey solutions that are fast and efficient. Our services include:
- B2C and B2B order fulfillment
- Inventory management
- Returns processing
- Custom print and letter shop services
- Customer contact solutions that support all time zones